IS0 9001:2015
Eclipse’s established quality management system (QMS) is routinely and independently audited by a UKAS accredited certification body against ISO 9001:2015.
By adopting ISO 9001 Quality Management System our clients benefit from:
Exceptional service – ISO 9001 outlines the criteria for an organisation’s quality management system, which drives standardisation and results in an exceptional service that meets the customer’s required specifications.
Timescales met – Standardisation and efficiency go hand in hand, resulting in on-time delivery of services. As an ISO certified company with proven processes in place to calculate lead times and coordinate each step in the process, Eclipse can provide consistent timeframes to our clients from initial order to service delivery. Forging strong relationships with trusted supply chain partners also results in fewer unexpected delays.
Cost reduction – Alongside standardisation and our QMS, ISO 9001 focuses on continuous improvement in refining processes. We are constantly seeking ways to eliminate down time and operate more efficiently to deliver greater value for our customers.
Reliability and consistency – Having a QMS in place results in a reliable service with fewer failures. Whether it concerns equipment or customer service, standardisation and quality management ensure that we can achieve our objectives on behalf of our clients. As an ISO 9001 certified company, we can identify and resolve any inconsistences swiftly and improve the process to prevent the problem occurring again.
Improved customer satisfaction – Meeting the areas above ensures we can deliver improved satisfaction for every one of our valued clients. The guiding principle of our ISO 9001 is to ensure Eclipse’s service offering continues to meet the needs of our customers.
Armed Forces Covenant
As a proud supporter of our armed forces, we are a signatory to the Armed Forces Covenant (AFC). This demonstrates that we are committed to, and wish to acknowledge publicly, our support for our armed forces.
SSAIB
Eclipse Digital Solutions Ltd understand that when it comes to security it’s important for customers to have peace of mind and know that they are dealing with a reputable, trustworthy, and reliable company.
As part of our ongoing commitment to customer service, we are proud to announce that we have gained SSAIB certification.
Our certification means that businesses and organisations can be confident in the quality of service provided by Eclipse Digital Solutions Ltd to protect them from the potentially devastating consequences of fire or crime.
ISO 27001:2017
Eclipse have achieved ISO 27001:2017 certification, confirming our commitment to keeping customer data safe.
As Eclipse handle customer data and intellectual property daily, it is imperative that clients have confidence in the company’s information processes.
ISO 27001 represents a commitment to adhere to information security standards and helps organisations establish, implement, operate, monitor, maintain, review and continually improve their information security management system.
ISO 45001
This international standard specifies requirements for an occupational health and safety (OH&S) management system. It provides a framework for organisations to manage risks and improve OH&S performance.
The standard establishes criteria for an OH&S policy, objectives, planning, implementation, operation, auditing and review.
Key elements include leadership commitment, worker participation, hazard identification and risk assessment, legal and regulatory compliance, emergency planning, incident investigation and continual improvement.
ISO 45001 uses the Plan-Do-Check-Act methodology to systematically manage health and safety risks. It applies to organisations of all sizes and can be integrated with other ISO management system standards.
Adopting the standard shows employees and external stakeholders that the organisation is committed to worker health, safety and wellbeing. This in turn boosts reputation, morale and retention.
ADS Group
Eclipse are a member of ADS, the UK’s leading trade body for organisations operating in the aerospace, defence and security sectors. ADS membership ensures that we are:
Dedicated to promoting best practice – Members are at the forefront of standards development in the UK. Our customers can be confident that we deliver best practice in both security products and services.
Represented at the highest level – Developing and maintaining links with Government ministers, police forces and other senior industry stakeholders is vital in terms of shaping the future of the sector for everyone’s benefit. ADS regularly meets with these groups to represent members’ views and concerns on issues affecting our industry.
Always up to date with key legislation – ADS members are informed about relevant legislation and developments affecting both the security industry and the services we deliver to your business or organisation.
IS0 14001
The internationally recognised standard for environmental management systems (EMS), ISO 14001 provides a framework for organisations to design and implement an EMS, and continually improve their environmental performance.
By adhering to this standard, Eclipse Digital Solutions Ltd are taking proactive measures to minimise our environmental footprint, comply with relevant legal requirements, and achieve our environmental objectives.
The framework encompasses various aspects, from resource usage and waste management to monitoring environmental performance and involving stakeholders in environmental commitments.
In an age of heightened environmental consciousness and increasing global challenges such as climate change, biodiversity loss, and resource depletion, organisations such as Eclipse Digital Solutions Ltd have a key role to play.
ISO 14001 offers a structured approach for businesses to address these pressing concerns. By adopting this standard, organisations signal a commitment not only to regulatory compliance but also to ongoing environmental improvement. This approach to environmental management can result in benefits such as reduced waste, energy conservation, and cost savings.
Cyber Essentials Plus
By protecting our IT systems against cyber attack, we are also protecting our clients. Cyber Essentials is a simple yet effective Government backed scheme that helps protect us against a wide range of the most common online threats.
Cyber Essentials Plus is the highest level of certification offered under the Cyber Essentials scheme. It is a more rigorous test of an organisation’s cyber security systems where cyber security experts carry out vulnerability tests to make sure that an organisation is protected against basic hacking and phishing attacks.
Safety Schemes in Procurement
Eclipse are members of SMAS Worksafe, a leading SSIP scheme providing health and safety accreditation to UK businesses. Holding a valid SSIP Member Scheme certificate means that we have demonstrated our capability by meeting core criteria, are committed to safety in the workplace and lead the way in workplace safety regulation and compliance.
SSIP’s objective is to ensure reduction in health and safety assessment costs and bureaucracy in the supply chain by making cross-recognition between member schemes as effective as possible.
Accreditations
Delivering excellence and value for customers
Customer satisfaction is at the heart of every project delivered by Eclipse Digital Solutions Ltd.
Which is why we invest in achieving accreditations and strive to maintain the very highest standards across all areas of our work.